Faq

Most orders ship within a couple of days if paid with Paypal, Payment via credit cards may take a little longer. Your account will be updated when your order ships and you will receive an email with the tracking info.

Ayelet® uses mostly Certified Organic ingredients in our product formulations. If an ingredient is listed as organic, rest assured it is certified as such by our suppliers. These ingredients are grown without chemicals, pesticides, or artificial fertilizers.

But bear in mind, we are a small company. Our products are made by hand in limited quantities. Certifications are expensive and must be obtained separately for each product. We choose to focus on procuring the best organic ingredients rather than on paying for dozens of certificates.

All products are made in North Bergen, NJ

We understand that one's skin is different and unique from the other. We recommend trying the products for at least 21-28 days, this will allow your skin to fully adjust to your new products for one cell turnover. If you need assistance choosing the right products please contact us, we would be happy to help you choose the perfect products for your skin.

We are not selling sample-size products at this time. We try our best to include free samples with every online order when we have them available and in stock, but we cannot guarantee that they will be included. For sample requests, kindly leave us your requests in the notes section at checkout.

Ayelet® products are plant based

Our natural, organic ingredients may have slight variations from harvest to harvest, therefor the final products may have a slight color difference which does not reduce or change the efficacy of the products.

We are continually innovating our product formulations to deliver the best results by using the latest skin Care science.

Shelf life varies from product to product. Water-based products have an average shelf life of  12 -18 months. Oil-based products retain their effectiveness for up to two years if stored correctly. We make our Ayelet® products fresh from pure, mostly organic ingredients. They are meant to be enjoyed now rather than stored in the closet for later use. To get the most benefit from the vital nutrients in these products, use them at their freshest!

Most packaging is recyclable. The bottles and jars are made from recyclable glass. Our boxes are made from recycled cardboard. We also use biodegradable packing peanuts in our packaging. We encourage others to reduce, reuse and recycle all packaging materials they receive from purchased items.

Ayelet recommends that pregnant customers check each product with their doctor for any possible contraindications unique to their own bodies.

We value our loyal Ayelet customers so much, we wanted to give back to you for your patronage. Click on the  Rewards Tab of any page and follow the prompts. You will receive points upon signing up for an account to get you started. After that we'll keep track of your purchases and award points: You will earn points by purchasing products that you will be able to redeem them.

At Ayelet® Skin Care, we are proud to partner with One Tree Planted, an organization dedicated to global reforestation. For every order placed, we contribute $1 to plant trees, promoting environmental sustainability

While we currently do not offer live chat or phone support, we are committed to providing prompt assistance. Please don't hesitate to reach out to us via email at ayelet@ayeletnaturals.com.We value your questions and feedback and are always here to ensure your experience with Ayelet®Skin Care is exceptional.

Because of the nature of the products they cannot be returned! All sales are final! If you are unhappy with a product please contact us

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